Apex3 Security

Museum Security Officer/Guard (Skokie)

Job ID
2017-3941
US-IL-Skokie
Type
Regular Full-Time
Shift(s) Available
1st Shift, Weekends

Overview

Apex3 Security is a regionally recognized contract security service firm that provides the highest quality customized security programs to world-class commercial, residential and retail properties.  

 

Our specialty is the Chicago and Suburban market, which allows us to provide a close relationship versus global service providers.  

Responsibilities

  • Must be able to walk, stand and climb stairs without reasonable accomodations.
  • Must be able to communicate with the client representative and/or his or her designee on a daily basis.
  • Must be able to do various patrols including, but not limited to, interior, exterior, and garage      patrols in inclement weather.
  • Must be able to memorize  locations and give directions.
  • Must be able to write clear, concise and detailed incident reports.
  • Secure various posts on a rotational basis including galleries, access ramps, staff elevators, coatroom and other areas as assigned.
  • Conduct periodic outside foot patrols and periodically roam floors.
  • Inspect all bags, packages, briefcases, duffel bags and other items of visitors and staff entering and leaving the museum, using x-ray machine (Magnetometer)
  • Protect paintings, artifacts, and exhibits by inspecting people and packages entering and leaving the building.
  • Deter and report unauthorized personnel or vehicular entry into the museum.
  • Inform visitors and staff of museum policies and enforce them appropriately
  • Monitor and maintain the flow of visitors in all galleries
  • Report to a Security Supervisor and assist with documenting any incident related to visitors, staff or art work
  • Identify safety hazards, suspicious behavior and potential problems and report to a Security Supervisor
  • Assist with emergency evacuations
  • Provide security at special events and dignitary escorts as required
  • Provide intrusion and fire alarm monitoring and response
  • Provide visitor pass services and control for “back of house” visitors
  • Serve as required in traffic direction; control and monitor admittances to parking areas
  • Assist with scheduling
  • Provide all training to staff

Qualifications

  • Must evidence have customer service skills and ability to communicate orally and in writing
  • Basic 20 hour Security Training Certification or willingness to obtain one on own
  • High School diploma or equivalent.
  • Must be at least 20 years of age.
  • Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
  • Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
  • Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
  • Supports values and daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning.
  • Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
  • Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.

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